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Andrew Hunt is a consultant helping nonprofits tailor data collection and management to align with program and fundraising strategies.

Born in Washington, D.C., and living there too, with stints in Annapolis, Athens, Bethesda, and Edinburgh.
May 10
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» What to do with people who aren't going to go away quietly

Stalling provides a hurdle that allows you to filter out requests.

If you put people on hold for six minutes, the trivial calls hang up. If you tell people that they can have something they’ve…